Returns & Exchanges

At Once Upon a Farm, we want you and your little ones to love every bite. If you are not 100% satisfied with your purchase, please contact us within 30 days of delivery for a full refund or replacement.

Return Process

• 1.
  Contact Support

  Reach out to our Farm-to-Fridge team via email with your order number and the reason for your request.

• 2.
  Verification

  Our team will review your request and, if necessary, ask for photos of the product packaging and batch code for quality assurance.

• 3.
  Processing

  Once approved, we will initiate a refund to your original payment method or arrange for a fresh shipment of your favorite blends.

• 4.
  Confirmation

  You will receive an email confirmation once your refund or replacement order has been processed, typically within 3-5 business days.